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You can end the membership of any of your members by unticking the box "Renew Membership".
You will not be charged any further payments for that membership.
Please note that the next subscription payment for one or more of your members that you have chosen not to renew is due within 3 working days. We will have already submitted these payments to our Direct Debit payment provider GoCardless.
As such we wont be able to cancel this payment however you wont be charged any further payments for the member's subscription.
Your member will continue to have access up to 14 days after the next billing date.
Should you have any queries about this or anything related to pirkx, please contact us at hello@pirkx.com or +44 (0)20 4586 6417
You can end the membership of any of your members by unticking the box "Renew Membership". You will not be charged any further payments for that membership.
The member will continue to have access to your benefit site up to 14 days after your next billing date. For example if you pay monthly the member's access will end 14 days after your next monthly payment due date.
The member will be informed by email that their membership will not be renew and will be offered the opportunity to continue their pirkx membership on a self pay basis with a pirkx branded benefit site.
If the next subscription payment is within 3 working days we wont be able to cancel this payment and your member will have access up to 14 days after the following billing date.
pirkx Rise is a revolutionary service offering members personalised, on-demand advice and support from a breadth of expert mental health, financial and legal providers.
A dedicated case handler to manage any issue inclusive of all Counsellor, Psychologist and Psychiatrist sessions
24/7 counselling and advice
24/7 health and wellbeing advice and support
Face to face counselling service for pirkx members and telephony counselling sessions for family members over the age of 16 years old residing at the same household address
24/7 telephone access to personal legal information and support
24/7 telephone access to personal financial and debt information and support
Unlimited call length, no time restraints, 6 structured sessions per issue, unlimited issue.
Dedicated Case Manager
Your Care Support – support for carers
Psychiatric assessment and complex cases
Access to online resources including Cognitive Behavioural Therapy workbooks
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