Last updated: 3 April 2020
Dated: 6th of July 2020
We use a variety of technologies to help us better understand how you use pirkx.com
Cookies are small data files placed on your computer by websites you visit in order to help them remember certain information about you. At pirkx, we set only a few cookies for tracking user preferences, authentication, and collecting anonymous analytics data. Additionally, we also use other cookies; each of these uses is described in greater detail below:
These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.
This is a small data file sent from a website to your browser that is stored on your computer's hard drive. You can configure your browser's settings to reflect your preference to accept or reject cookies.
If you logged out, pirkx will place a simple cookie to remember your preferences’ for the site.
When you log into your account, pirkx will place a cookie for the sole purpose of creating this session. It contains your user id and hashed authentication information.
We use a tool called Google Analytics to help us understand how users interact with our website. It tells us aggregate usage and traffic information, such as how the site was accessed, how long visitors stayed, and the number of first-time visitors to the site. By knowing how people use the site, we can make it better.To learn more about Google Analytics and how it uses your data, please visit http://www.google.com/analytics/learn/privacy
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Most browsers include an option to clear existing cookies or reject new ones. However, if you do this, portions of the pirkx website may not function as intended. The links below provide information about cookie settings in major browsers:
You may also choose to opt out of Google Analytics, details can be found below: http://www.google.com/analytics/learn/privacy
|OneTrust||OptanonAlertBoxClosed||Determines whether the visitor has accepted the cookie consent box.||First and Third Party||1 Year|
|OneTrust||OptanonConsent||The cookies is used for storing the information about the users consent based on which the cookies will be set on the browser.||First and Third Party||1 Year|
|Lotame||_cc_aud||Advertising||Third Party||9 Months|
|Lotame||_cc_cc||Advertising||Third Party||9 Months|
|Lotame||_cc_id||Advertising||Third Party||9 Months|
|pirkx||_skeleton_session||This cookie typically contains at most a user_id and flash message.||First Party||When the browsing session ends.|
|pirkx||ahoy_visit||This cookie is used to track the visits in the website.||First Party||Until end of session.|
|pirkx||ahoy_visitor||This cookie is used to track the details of the visitor in the website.||First Party||Until end of session.|
|OneTrust||eupubconsent||This cookie is used by pirkx to understand whether or not a user has accepted cookies.||First and Third Party||1 Year|
|Google Analytics||_gid||This cookie stores a unique user session identifier.||First and Third Party, Session||24 hours|
|Google Analytics||_ga||This cookie is typically written to the browser upon the first visit to the Websites. If the cookie has been deleted by the browser operator, and the browser subsequently visits pwc.com, a new _ga cookie is written with a different unique ID. In most cases, this cookie is used to understand whether a visitor is a single time visitor or a repeat visitor to the Websites and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.||First and Third Party||2 Years|
|nid||This is a Google UserID cookie used to help track users across various portions of the Websites.||Third Party||6 Months|
|rc::a||This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of our website.||Third Party||Persistent|
|pirkx||__cfduid||The cookie is set by CloudFare. The cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.||First Party||1 Year|
You can end the membership of any of your members by unticking the box "Renew Membership".
You will not be charged any further payments for that membership.
Please note that the next subscription payment for one or more of your members that you have chosen not to renew is due within 3 working days. We will have already submitted these payments to our Direct Debit payment provider GoCardless.
As such we wont be able to cancel this payment however you wont be charged any further payments for the member's subscription.
Your member will continue to have access up to 14 days after the next billing date.
Should you have any queries about this or anything related to pirkx, please contact us at firstname.lastname@example.org or 0203 963 2685
You can end the membership of any of your members by unticking the box "Renew Membership". You will not be charged any further payments for that membership.
The member will continue to have access to your benefit site up to 14 days after your next billing date. For example if you pay monthly the member's access will end 14 days after your next monthly payment due date.
The member will be informed by email that their membership will not be renew and will be offered the opportunity to continue their pirkx membership on a self pay basis with a pirkx branded benefit site.
If the next subscription payment is within 3 working days we wont be able to cancel this payment and your member will have access up to 14 days after the following billing date.
pirkx Rise is a revolutionary service offering members personalised, on-demand advice and support from a breadth of expert mental health, financial and legal providers.
A dedicated case handler to manage any issue inclusive of all Counsellor, Psychologist and Psychiatrist sessions
24/7 counselling and advice
24/7 health and wellbeing advice and support
Face to face counselling service for pirkx members and telephony counselling sessions for family members over the age of 16 years old residing at the same household address
24/7 telephone access to personal legal information and support
24/7 telephone access to personal financial and debt information and support
Unlimited call length, no time restraints, 6 structured sessions per issue, unlimited issue.
Dedicated Case Manager
Your Care Support – support for carers
Psychiatric assessment and complex cases
Access to online resources including Cognitive Behavioural Therapy workbooks